Key Takeaways:
- Many Pixel customers, especially those with numerous users or guest identities, have been locked out of their phone’s internal storage due to an unintentional fault in Android 14, which Google has recognised.
- After downloading Android 14, if you find yourself in a boot loop, you will need to factory reset your Pixel, which will remove all of your stored data. Users might be outraged by this data loss, and it raises questions about Google’s testing practises before releasing significant OS updates.
- In the next two weeks, Google intends to release a remedy for impacted Pixel customers. You can take part in testing by completing a form if you are unable to access your primary user profile or storage; however, it might take a few hours for the update to install.
What should you know about the bug in android 14?
- Many Pixel users are unable to access the internal storage on their phones due to an unintentional flaw in Android 14. Pixel devices with numerous users or guest profiles are the main targets of the problem.
- Google recognised the fault after receiving multiple reports and complaints from Pixel 6 customers since the release of Android 14.
- In response, the business announced that a patch was being worked on and released an update for the Google Play System to make sure that the problem did not impact any additional users.
- In the next two weeks, Google plans to release a remedy for affected Pixel customers who are unable to access the storage on their phones.
- And now for the awful news. You won’t be able to retrieve any data from your Pixel if it becomes stuck in a boot loop after installing Android 14.
- The only thing you can do, according to Google, is factory reset the phone, which will remove all files stored on the internal storage.
- The device is not booting into the OS, thus you will need to reset it using the power and volume keys. Some Pixel users who might lose some priceless data may become enraged by the data loss.
- Since a bug like this should have ideally been discovered during testing, it also calls into question Google’s Q&A prior to releasing a significant OS upgrade.
- In the “next two weeks,” Google is testing an over-the-air repair that should unlock your Pixel’s primary user profile and storage if you are locked out of anything else.
- If you can’t wait that long, you can take part in the test by completing a form, and your phone will receive the update thereafter. The OTA installation may take several hours, according to Google.
- For one-on-one assistance with the workarounds, the company also suggests getting in touch with Pixel Support.
- With Google’s patch, you ought to be able to access your Pixel’s internal storage and regain access to the primary user profile.
- However, there is always a chance that something will go wrong because the solution is still being tested.
- Thus, in order to refrain from taking unwanted risks, wait until google roll out the fix publicly.
- Prior to the release of a remedy, Google advised Pixel users not to create a guest or secondary guest profile.
- Additionally, you should go to Settings > Security and privacy > System and updates > Google Play system update on your Pixel to apply the most recent version of the Google Play system update.
- If you have multiple users set up, this will guarantee that you are not locked out of your Pixel’s primary profile. Many Pixel 6 and 7 users will probably be disappointed and irritated by this situation.
- Maybe this is the reason you should periodically backup the data on your Android phone so you won’t lose it in the event of an unexpected event like this.
